Terms of Use & Privacy Policy

The warpcs.org Terms of Service and Privacy Policy apply and form part of this document.

Supplementary Terms and Conditions

C1. Additional Definitions

a. "this platform" refers to the services provided under this domain (ec.warpcs.com). This platform is an e-commerce platform handling products, orders, and communication with a payment processor. The service this platform performs is only the processing and management of orders. Payments and purchase contracts are directly between the customer and business.

b. The meaning of a word depends on the exact way it is written. For example, "Product" (uppercase P) refers to the term defined below, while "product" refers to the widely used word meaning.

c. "Product" refers to the conceptual representation of a product. It is a representation created by a User, and does not necessarily correspond to a real product on the market, nor does the creation of a Product imply that the User has intellectual property rights or other rights with a corresponding real product.

e. "Business" refers to an existing legal entity or natural person with a right to trade products.

d. "Business Object" refers to the conceptual representation of a Business on this platform. Such a representation consists of the registered Business and physical address of an existing legal entity or natural person. A User can have one or more Businesses they are able to "manage", which means they are able to change most of the configuration parameters associated with the Business and Products linked to the Business. Such a User is also referred to as "Business Manager".

f. "Customer" refers to a User visiting this platform with the intention of purchasing a product represented by a Product, thereby providing required information and potentially entering a purchase contract with a Business.

C2. Correctness and Other Requirements of Provided Information about Businesses and Products

a. To use this platform, You must register the information of Your Business to create a Business Object, and complete a verification process. By starting the registration process, You declare and guarantee that all information provided by You is accurate, genuine, and always up to date according to §6.3b, and You also assert that You have the legal rights to represent the Business for which you are creating a Business Object.

b. You are solely responsible from any damages or other consequences arising from inaccurate, incomplete, or outdated information of a Business Object You manage, according to §6.3c.

c. Provisions in §4 also apply to configurable elements of Businesses and Products. Especially, this also includes that You do not attempt to impersonate any Business which You have no legal rights to represent, nor mislead other Users with a Product with close resemblance to a product You do not have intellectual property or other rights to.

d. The process to register a Business Object, can be as follows:

1. A User starts the process using the Register Business function on the platform. Here, the User must enter the accurate and genuine legal information of a Business they have the legal right to represent.
2. Next, the User must contact Us to complete the verification process, by sending an email including the Business Object ID shown on the Business Object management page and appropriate proof of registration documents. The type of documents to be provided depends on the legal type of the Business and can be determined on the documentation page of this platform.
3. According to §6.3, during this entire process, the User guarantees that all information is accurate and genuine, that the User has the legal right to represent the Business for which a Business Object is created, and that all documents provided are genuine and were obtained legally. We take no responsibility from damages or other consequences arising from a User providing forged information or documents.

e. The process to create Product is using the appropriate form on web pages of the platform. During this process, the User is responsible for ensuring they are compliant with §C2d and other relevant provisions in these Terms.

f. Shown prices include all taxes, unless otherwise configured and specified by the Business. Potential shipping costs are not included, but are shown at the cart and checkout pages.

C3. Procedural Requirements of Business Managers

a. Upon the placement of an order by a Customer, the Business is notified of this event on the provided email address, provided the email address is working and there are no other problems during the process.

b. A Business Manager or other appropriate staff of the represented Business must initiate the process to complete the purchase contract with the Customer and provide the requested services.

c. The Business is expected to complete all orders to the best of its abilities. Failing to do so on a regular basis is grounds for terminating the ability of the Business to use this platform. We may or may not contact the Business prior to termination one or more times.

C4. Provided Information by Customers

a. This platform allows Users to place orders and therefore enter pruchase contracts without a User Account. Therefore, these Users are considered anonymous apart from the required billing information.

b. All Users, anonymous or not, are required to provide accurate and genuine information, when completing an order, and as part of their User Account. In all applicable situations when navigating this platform, inluding when proceeding with checkout and placing an order, You as the User are required to provide accurate and genuine information about You.

c. You are solely responsible from any damages or other consequences arising from inaccurate, incomplete, or outdated information provided by You in this context.

C5. Order Completion and Responsibilities

a. The order process, leading up the establishment of a purchase contract, can consist of the following steps:

1. The Customer is directed to the configure page from an external source. Upon completing the process on the configure page, the Customer is redirected or can navigate themselves to the cart page. Here, if an item has been added to the cart, the Customer can proceed to checkout.
2. If the Customer has multiple products sold by different Business Objects in their cart, the Customer must complete checkout for each of the Business Objects and therefore Businesses individually. The Business for which the Customer is completing checkout is referred to as the selling Business. Currently, only a Customer which is a natural person is allowed to use the checkout page to complete a purchase; other entities must contact the Business for other options.
3. On the checkout page, the Customer is presented with available payment options configured for the Business Object. Some of these payment options involve an external payment processor, and such options may also be the only available options. If the Customer chooses to pay using an external payment processor, the Customer is redirected or shown an external website provided by the payment processor, which the Customer uses to complete the payment process. When doing this, the Customer agrees to the Terms of the external payment processor, and agrees that all information provided by the Customer to Us may be forwarded by Us to the external payment processor. See §C5e for more information about payment processors.
4. After the payment process is completed and the payment processor notified Our Service about the completed payment, the Customer has entered a purchase contract with the selling Business, and the order process is completed on Our platform. If there are errors completing the order process on Our platform after the completed payment, no order or invoice is created and the process is aborted, and the Customer must contact the Business to resolve the issue. The Business can also contact Us for technical assistance.
5. After successful completion of the order process, the Customer is redirected to the order overview page with all information about the order. On this page, there is also a button to open the invoice PDF file. Both the Customer and Business are notified about the completed order process via email on the corresponding provided email address, containing an always-accessible link to the order overview page. The Business can use the order overview page to update the status of individual purchased Products, which the Business is recommended to do to keep the Customer updated. The Business is responsible for the accuracy of this status.

b. The Customer and Business are each responsible for ensuring the successful reception of the aforementioned order process completion email notification. We take no responsibility when any party fails to complete their part of the order or fails to comply with these Terms as a consequence of failing to receive and acknowledge the notification email.

c. The Customer and Business are each responsible for keeping a record of the order, including the invoice on a system external to Our Services. Anonymous Users, defined in §C4a, are recommended to also keep the order notification email or the always-accessible link to the order overview page for their own reference.

d. After the order is completed and therefore the purchase contract established, the Customer is responsible for paying any outstanding amount, and solely the Business is responsible for providing the products or services.

e. The following list is a list of payment processors that may be interacted with during the order process: "Continue with PayPal", PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449, Luxemburg (Terms); "Credit or debit card via Stripe", Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (Terms).

C6. Liability

a. According to §6.3a, we are not responsible for the accuracy of information provided by Users. This includes personal information provided to Businesses and information about Businesses.

b. We are not responsible for completing an order. A purchase contract is directly between the Customer and the Business, and the payment is also made directly between these two entites. A Business and associated Business Managers are solely responsible for providing a Customer with the expected products or services and are solely responsible any potential losses or damages to a Customer by placing an order on this platform.

c. The Customer must review the Terms of the Business they are purchasing from before entering a purchase contract. These are the Terms that apply to the purchase.

d. In a case where information provided by a User is fully forged when establishing a purchase contract, either as the Business or Customer role, therefore not complying to the provisions in §6.3b, §C2a, or §C4b, a contract is made between the Customer or Business and an unknown entity, and the previous provisions still apply. A Customer is responsible for ensuring the provided information of the other party is genuine before entering a contract.

Supplementary Privacy Information

C1. Orders

a. While placing an order, You are asked to provide personal information that is necessary to complete an order. This includes Your full name, physical address, and email address. It is necessary, to provide You with this service [Art. 6 Abs. 1 lit. b DSGVO].

b. During this process, this provided personal information will be provided to at least two other third party services: the payment processor (see §C2 for more information), and the Business you are entering a purchase contract with. Depending on the terms and policies of these external entites, Your personal information may be transmitted internationally. If You do not agree with this or the policies of the mentioned external entities, You are free to not use Our Services.

c. All information provided by You, apart from the email address, is solely used for display purposes or transmission to the aforementioned external entities, to give them the ability to complete an order. In addition to this, Your email address is used to send You transactional emails. This includes, for example, an order confirmation, to give You the ability to view order details after Your order.

C2. Payment Processors

a. To complete an order, payment is done through an external payment processor. By clicking on a button on the Checkout page, a session is started with the corresponding third party service. During this session, information about You, Your device, or information provided to and stored by Us may be transmitted to this third party service, to complete the payment process and proceed with completion of the order. The following paragraphs list all third party entities which are interacted with when starting the session with the corresponding service on the Checkout page. Please refer to their individual terms and policies for more information.

b. "Continue with PayPal": PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449, Luxemburg. Legal Information, Privacy Policy.

c. "Credit or debit card via Stripe": Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Legal Information, Privacy Policy.

d. "Bank Transfer": See §6b.